RES Passport

Cancellation and refunds

Last updated 9 October 2026

Automatic renewal

• All plans renew automatically at the end of each period, and your card is charged the plan price, until you cancel.
• We send renewal reminders before each renewal (Bronze: 3 days before; Silver: 7 days and 1 day before; Gold: 10, 5 and 1 day before).
• If a payment fails, we will retry and ask you to update your card. Access may be paused if payment is not made within 3 days.

Cancellation and refunds

• You can cancel anytime in Account. Cancelling stops your next renewal.
• Cancellation does not give a refund. We do not refund the current period, including after a trial converts or a plan renews automatically.
• After you cancel, you keep full access until the end of the period you have already paid for.
• We may, at our discretion, give a refund for duplicate charges or a technical fault on our side.

Questions about a charge? Email hello@respassport.com.